BetterTelecom Australian Telecommunication Service Provider
Customer Service:
1800 799 904

02 8275 8500

Postal Address:
Better Telecom Australia Pty Ltd
Level 6, 162 Goulburn Street, East Sydney
NSW 2010. Australia.
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Hours of Operation
General Customer Service
9am to 9pm Mon-Fri (Sydney Time)
9am to 6pm Sat  (Sydney Time)
Faults and Technical Support
Available 24 hours 7 days per week.


If you are contacting Better Telecom regarding an existing account or service you must ensure you are the account holder or an authorised contact pre-approved on the account. Better Telecom will not allow third party access to an account as per the Privacy ACT.

If you would like to appoint an Authorised Representative to have access to your Better Telecom account you may either :

 • Contact Better Telecom on 1800 799 904 and add the Authorised Representative as a contact on your account

If you would like to send an email to Better Telecom please enter your details in the form below:
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