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* By buying on our web site, you are agreeing to our terms and conditions including warranty & return policies

* No goods shipped unless payment received in full.

* While all care is taken, any errors or omissions in the product details is unintentional

* Item will not be shipped until payment has been received in full and this includes clearance of any cheques and or bank deposits.

* Buyer pays for postage. Shipping will be charged at the rate as stated in shipping & handling section of the item. Please note S&H includes staffing costs, not just delivery fees.

* Please allow 14 business days for delivery of product, but normally you will get it much faster.

* teleMates is not directly liable for any loss, theft, or damage to any goods during transit.

* All Pictures are for illustration purpose only unless otherwise stated and may not be of actual product described.

* Please ask all questions before buying. If you do not agree with anything stated on this page then please do not buy. Feel free to chat to us live online or send us an email for fast answers to your questions.

* Our friendly staff are happy to answer any questions on FREECALL 1800 777 055 -  9:30am - 5:30pm 7 Days!

General Policy for Returns

* All goods are brand new and believed to be in good condition unless otherwise stated.

* Refunds are not done for change of mind and or compatibility issues with your own hardware and or software unless otherwise stated. This also includes chang of mind. Due to Australian Health laws we dont re stock any headset that has been sent to a customer.

* Refunds will not include shipping and handling charges. Further goods must be returned to us in good order for us to provide any refund.

* Customers must contact the manufacturer for all Warranty and or Repair claims directly. TeleMates / PC IT Megafair is an online marketer on behalf the Manifacturers only.

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